Tag: Employment and Labour

Redefining labour in the age of AI: Balancing workers’ rights with industry growth and protection

In a bustling office complex in Nairobi, data workers spend their days reviewing content for a major social media platform. Like many of their colleagues in Kenya’s growing Business Process Outsourcing (BPO) industry, they face daily challenges that highlight the nuances facing global labour markets, technology, and worker rights. Kenya’s BPO industry is presenting as […]...