POLICY ANALYSIS

Latest Article 11 Oct 2024

Consumer protection: Insights from the Competition Authority of Kenya decision

Mogo Auto Limited, an asset financing company, was fined about Ksh 10.8 million and ordered to refund Ksh 340,000 to three customers by the Competition Authority of Kenya (CAK) last Friday. The violation? Engaging in false and misleading representations and unconscionable conduct toward its customers. While this is a recent decision, it reflects ongoing consumer […]...

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